Multilingual Customer Service Specialist

1 month ago


Montreal, Quebec, Canada CB Canada Full time

At CB Canada, we're seeking an experienced Multilingual Customer Service Specialist to join our team in Montreal, Quebec. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently and ensuring customer satisfaction.

About the Role
  • We offer a competitive hourly rate of $20.00, commensurate with experience.
Responsibilities:

You will be working as part of a dynamic team to deliver top-notch customer service through various channels, including phone, email, and online chat. Your responsibilities will include:

  • Resolving customer complaints and issues in a timely and professional manner.
  • Providing accurate and helpful information to customers via multiple communication channels.
  • Collaborating with colleagues to ensure seamless customer experience across all interactions.
Requirements:

To succeed in this role, you will need:

  • Excellent written and verbal communication skills in French and English.
  • A minimum of 1 year of customer service experience, preferably in the financial services industry.
  • Proficiency in Microsoft Office Suite, particularly Word and Excel.
Benefits:

We offer a comprehensive benefit package, including:

  • Paid training and development opportunities.
  • Competitive compensation based on experience.
  • A positive and inclusive work environment.
What's Next?

If you're passionate about delivering exceptional customer service and have a strong desire to grow your career, we encourage you to apply directly through our website. We thank all interested candidates for their application and look forward to welcoming you to our team.



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