Multilingual Support Specialist

7 days ago


Montreal, Quebec, Canada ImmigCanada Immigration Consulting Firm Full time
Job Title: Multilingual Support Specialist

We are seeking a highly skilled and multilingual support specialist to join our team at ImmigCanada Immigration Consulting Firm. The successful candidate will provide exceptional customer service and administrative support to our clients in the immigration sector.

About the Role:
This is a full-time position that requires the ability to work effectively in a fast-paced environment. As a key member of our team, you will be responsible for scheduling appointments, answering phone calls and electronic enquiries, ordering office supplies, and maintaining manual and computerized information filing systems. You will also be responsible for typing and proofreading correspondence, performing data entry, and providing customer service to our clients.

Key Responsibilities:
- Schedule and confirm appointments with clients
- Answer telephone and relay telephone calls and messages to clients and internal staff
- Answer electronic enquiries from clients and respond promptly to their queries
- Order office supplies and maintain inventory levels
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms, and other documents
- Perform data entry tasks accurately and efficiently
- Provide exceptional customer service to clients over the phone and via email

Requirements:
- High school diploma or equivalent required
- 1-7 months of experience in a related field preferred
- Fluency in English and French (bilingual) required
- Ability to work effectively in a team environment
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite and other software applications

What We Offer:
- Competitive salary range: $45,000 - $55,000 per year based on experience
- Comprehensive benefits package including health, dental, and vision insurance
- Opportunity to work with a dynamic and growing company in the immigration sector
- Professional development opportunities to enhance your skills and knowledge

How to Apply:
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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