Multilingual Customer Service Representative

6 days ago


Montreal, Quebec, Canada Prime Hires Full time

At Prime Hires, we are seeking a highly skilled Multilingual Customer Service Representative to join our team. This is a fantastic opportunity for someone who is fluent in both French and English to work in a dynamic environment.

About the Role:

We are looking for a talented individual to handle telephone inquiries from customers and financial advisors regarding contracts, products, and procedures. As a Multilingual Customer Service Representative, you will provide exceptional customer experiences, meet productivity and quality targets, and assist clients with online access and troubleshooting.

About the Job:

This role requires 2-3 years of previous experience in a customer service/hospitality/retail/customer engagement role. The successful candidate must be fluent in both French and English, written and verbal. Previous experience in financial services or personal insurance sectors or technical support for online issues is also an asset.

About the Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. In addition to a generous compensation package, we also offer a comprehensive benefits program, including health and dental coverage, as well as opportunities for professional growth and development.

About Prime Hires:

Prime Hires is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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