Multilingual Financial Services Professional

5 days ago


Montreal, Quebec, Canada goeasy Full time
Job Summary:

We are seeking a skilled Multilingual Financial Services Professional to join our team in Canada. This role involves delivering exceptional customer service to our clients across the country, focusing on providing pre-approved personal loans that meet their needs.

About Us:

Goeasy is a publicly-traded company on the TSX with a strong track record of growth and shareholder return. As a leading provider of non-prime leasing and lending services, we offer a wide range of financial products and services to individuals and businesses.

Key Responsibilities:
  • Provide excellent customer service and ensure a superior experience for our clients during every interaction
  • Perform outbound or take inbound calls from clients to offer pre-approved personal loans tailored to their requirements
  • Respond to client inquiries and requests through various channels, including telephone, chat, and email
  • Identify client needs and efficiently resolve issues
Requirements:
  • Fluent in English and French
  • 1-year experience working in customer service or sales roles is preferred
  • Financial services background is an asset
  • Excellent verbal and written communication skills
  • Strong attention to detail and problem-solving skills
What We Offer:

We provide a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for professional growth.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for the position.



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