Multilingual Financial Services Professional
5 days ago
We are seeking a skilled Multilingual Financial Services Professional to join our team in Canada. This role involves delivering exceptional customer service to our clients across the country, focusing on providing pre-approved personal loans that meet their needs.
About Us:Goeasy is a publicly-traded company on the TSX with a strong track record of growth and shareholder return. As a leading provider of non-prime leasing and lending services, we offer a wide range of financial products and services to individuals and businesses.
Key Responsibilities:- Provide excellent customer service and ensure a superior experience for our clients during every interaction
- Perform outbound or take inbound calls from clients to offer pre-approved personal loans tailored to their requirements
- Respond to client inquiries and requests through various channels, including telephone, chat, and email
- Identify client needs and efficiently resolve issues
- Fluent in English and French
- 1-year experience working in customer service or sales roles is preferred
- Financial services background is an asset
- Excellent verbal and written communication skills
- Strong attention to detail and problem-solving skills
We provide a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for professional growth.
Additional Information:All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for the position.
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