Technical Support Specialist

3 weeks ago


Brampton, Ontario, Canada Aagum Trucking Experts Ltd. Full time
Technical Support Specialist
  • Education: Completion of a college diploma or equivalent non-university certification from a program lasting between 3 months to less than 1 year
  • Experience: 1 to 2 years in a similar roleKey Responsibilities
  • Provide assistance to users encountering computer-related challenges and deliver effective solutions
  • Investigate and apply solutions by referencing user manuals and technical documentation
  • Deliver guidance, training, and support to users facing identified issues
  • Maintain a comprehensive log of problems and solutions for future reference
  • Offer technical assistance for business applications, network systems, and internet connectivityCommitment to Indigenous Communities
  • Participate in initiatives that support Indigenous individuals
  • Facilitate mentorship, coaching, and networking opportunities for Indigenous employees
  • Establish connections with Indigenous communities and organizations
  • Provide cultural competency training to foster an inclusive workplace
  • Assist Indigenous employees in connecting with Elders for guidance and support
  • Employment Type: Permanent
  • Language: English
  • Hours: 35 to 40 hours per week


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