Technical Support Specialist

3 weeks ago


Brampton, Ontario, Canada AAGUM TRUCKING EXPERTS LTD. Full time
Job Overview

Position: Technical Support Specialist at AAGUM TRUCKING EXPERTS LTD.

Location: Brampton, ON

Salary: $29.00 hourly

Employment Type: Permanent, Full-time

Work Schedule: Day shift

Qualifications

Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.

Experience: 1 to less than 7 months in a similar role.

Key Responsibilities

The Technical Support Specialist will be responsible for:

  1. Engaging with computer users both electronically and in person to identify and document technical issues.
  2. Utilizing user manuals, technical documents, and other resources to research and implement effective solutions.
  3. Providing guidance and training to users based on identified challenges.
  4. Maintaining a comprehensive log of problems and solutions for the benefit of other technical support personnel.
  5. Delivering support for business systems, networks, and internet-related issues as they arise.
About AAGUM TRUCKING EXPERTS LTD.

AAGUM TRUCKING EXPERTS LTD. is committed to providing exceptional service and support to our clients. We value our employees and strive to create a positive work environment.



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