Technical Support Specialist
3 weeks ago
Position: Technical Support Specialist at AAGUM TRUCKING EXPERTS LTD.
Location: Brampton, ON
Salary: $29.00 hourly
Employment Type: Permanent, Full-time
Work Schedule: Day shift
QualificationsEducation: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
Experience: 1 to less than 7 months in a similar role.
Key ResponsibilitiesThe Technical Support Specialist will be responsible for:
- Engaging with computer users both electronically and in person to identify and document technical issues.
- Utilizing user manuals, technical documents, and other resources to research and implement effective solutions.
- Providing guidance and training to users based on identified challenges.
- Maintaining a comprehensive log of problems and solutions for the benefit of other technical support personnel.
- Delivering support for business systems, networks, and internet-related issues as they arise.
AAGUM TRUCKING EXPERTS LTD. is committed to providing exceptional service and support to our clients. We value our employees and strive to create a positive work environment.
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