Technical Support Specialist

2 months ago

Brampton, Ontario, Canada Prudle Labs Inc Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Prudle Labs Inc. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.

Key Responsibilities
  • Technical Support: Provide expert technical support to customers via phone, email, or in-person, resolving issues related to computer systems and networks.
  • Training and Education: Develop and deliver training programs to customers on how to use our products and services.
  • Problem-Solving: Analyze and resolve complex technical issues, documenting solutions for future reference.
  • Customer Service: Provide exceptional customer service, ensuring customer satisfaction and loyalty.
Requirements
  • Education: College or CEGEP diploma in a related field.
  • Experience: 1-2 years of experience in a technical support role.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and strong attention to detail.
Work Environment

As a Technical Support Specialist at Prudle Labs Inc., you will work in a dynamic and collaborative environment, with opportunities for growth and professional development.

What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Environment: A dynamic and collaborative work environment.

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