Healthcare Administrative Assistant

1 week ago

Guelph, Ontario, Canada St. Joseph's Health Centre Guelph Full time

Job Summary:

The Healthcare Administrative Assistant is an integral member of the healthcare team at St. Joseph's Health Centre Guelph. This role works under the direction of the Manager to provide administrative support to the assigned hospital units.

The Healthcare Administrative Assistant is required to perform their duties in a manner that is consistent with the organization's mission, vision, and values. This role requires a high level of efficiency, organization, confidentiality, and time management skills, which are essential to carrying out the duties of this position.

Key Responsibilities:

  • Provides administrative support to maintain a progressive, efficient, and organized healthcare environment that further enhances the patient and staff experience.
  • Operates, maintains, and orders different types of office and clinical equipment and supplies for hospital units.
  • Develops and preserves collaborative relationships among all patients, families, members of the healthcare team, and with other programs/departments.
  • Works with the Interdisciplinary team to coordinate and organize day-to-day activities on the unit.
  • Responsible for answering telephone calls and fielding questions from patients, visitors, staff, and volunteers.
  • Responsible for organizing and preparing patient admissions and discharges on the direction of the Interdisciplinary team.
  • Maintains patient filing systems that facilitate accuracy and organization.
  • Photocopies and faxes forms and correspondence.
  • Processes patient orders within clerical scope.
  • Books appropriate transportation as required.
  • Coordinates and orders supplies.
  • Organizes staff replacement as required.
  • Covers other units as needed.
  • Contributes to a transparent culture of client and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by St. Joseph's Health Centre Guelph.
  • Promotes an environment that encourages and supports change using change leadership theory.

Qualifications:

  • Post-secondary diploma or certificate from a recognized administrative program or equivalent required.
  • Knowledge of medical terminology required.
  • Minimum one (1) year recent clerical experience in a healthcare setting preferred.

Skills and Abilities:

  • Demonstrated computer skills with knowledge of Microsoft Office 365.
  • Demonstrated superior written and verbal communication skills, and excellent interpersonal skills.
  • Consistently demonstrates efficient problem-solving.
  • Strong organizational skills and the ability to prioritize required.
  • Excellent customer service skills, telephone etiquette, and demonstrates St. Joseph's Health Centre Guelph core values.
  • Strong organizational, time-management, critical thinking, and problem-solving skills.
  • Ability to function as a team member in a collaborative environment required.
  • Ability to accept direction and work independently required.

Hours of Work: 4hr/8hr shifts, sick and vacation coverage.

Pay: $26.24-$26.87

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