Warranty Coordinator
5 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Warranty Coordinator to join our team at Enercare. As a Warranty Coordinator, you will play a critical role in processing and controlling warranty and part returns through our Warranty Department.
Key Responsibilities:
- Process and manage warranty claims and vendor credits
- Coordinate product returns from our Field Service Locations (FSL) across Ontario
- Track and reconcile claims, updating our system as required
- Sort and scrap parts as needed
- Credit our patches and districts for vendor credits received
Requirements:
- Grade 12 education or equivalent
- Excellent computer skills, including Access, Clarify, and Excel
- Good working knowledge of our warehouse processes and their impact on customer satisfaction
- Excellent interpersonal and communication skills
- Ability to lift 40 to 80 lbs.
- Forklift license or willingness to be trained and certified
- Ability to work in a fast-paced, pressure-filled environment
What We Offer:
- A comprehensive benefits package
- Savings match plans
- Overtime and shift premiums
- A DC Pension Plan after 24 months
Enercare is an Equal Opportunity Employer:
We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status, or other characteristics protected by applicable law.
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