Claims Field Specialist

4 weeks ago

Penticton, British Columbia, Canada Xpera Full time

Company:

Xpera

The Field Adjuster plays a crucial role in the evaluation and management of insurance claims while actively seeking opportunities for business growth. This position requires effective marketing and timely follow-up on potential leads.

Key Responsibilities:

  • Conduct thorough assessments of claims in areas such as Auto, Property, Liability, and Accident & Benefits, including Bodily Injury claims.
  • Utilize a university degree or relevant post-secondary education in insurance to inform decision-making.
  • Bring a minimum of 1-3 years of industry experience to the role.
  • Possess an Adjuster's license or be in the process of obtaining a CIP designation.
  • Consider equivalency in education and experience for eligibility.
  • Demonstrate a commitment to continuous education and professional development.
  • Exhibit strong analytical skills to identify cause and effect relationships.
  • Maintain a professional investigative approach.
  • Effectively communicate findings and conclusions.
  • Interpret complex legal documents and perform advanced numerical analyses.
  • Have access to a suitable vehicle and maintain a valid driver's license with a clean driving record.
  • Showcase advanced communication abilities, including:
    • Proficient written communication skills, including technical writing.
    • Strong oral communication skills, with an emphasis on listening, interviewing, and negotiating.
  • Display excellent organizational skills, prioritizing tasks effectively amidst competing demands.
  • Adopt a proactive and positive customer service approach, ensuring timely responses to inquiries.
  • Exhibit strong interpersonal skills to navigate conflicts and challenging situations.
  • Commit to ongoing education and professional growth.

Xpera and its affiliates are committed to fostering an inclusive environment and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

Xpera will not accept unsolicited resume submissions from third-party recruiters and requests that agencies refrain from contacting Xpera employees or managers directly regarding candidate presentations. Please note that Xpera will not pay a fee for any placement resulting from unsolicited resumes and will treat any unsolicited resumes as public information. Xpera welcomes resumes submitted directly from candidates.

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