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Claims Field Specialist

3 months ago


Penticton, British Columbia, Canada Xpera Full time

Company:

Xpera

The Claims Adjuster plays a crucial role in managing and resolving claims while optimizing business development prospects. This entails effective marketing and timely follow-up on opportunities.

Qualifications and Experience:

  • Preferred candidates should possess experience in at least one of the following areas: Auto, Property, Liability, Accident & Benefits, or Bodily Injury claims.
  • A university degree or relevant post-secondary education in insurance is required.
  • 1-3 years of relevant experience is essential.
  • An Adjuster's license or progress towards a CIP designation is necessary.
  • Equivalent combinations of education and experience will be taken into account.
  • A commitment to continuous education and professional development is expected.
  • Strong analytical skills, including the ability to identify cause and effect relationships.
  • Proficient investigative skills.
  • Ability to draw valid conclusions and communicate them effectively.
  • Competence in interpreting complex legal documents and performing advanced numerical calculations, including comparative analysis.
  • Access to a suitable vehicle is required.
  • A valid driver's license and a clean driving record are mandatory.
  • Exceptional communication skills, both written and oral, including:
  • Strong technical writing abilities.
  • Effective oral communication skills, including listening, interviewing, and negotiating, with the ability to adapt style to the audience.
  • Demonstrated organizational skills with the capacity to prioritize and manage competing demands effectively.
  • A proactive and positive approach to customer service, ensuring timely resolution of inquiries.
  • Strong interpersonal skills to manage conflict and challenging situations effectively.
  • A commitment to ongoing education and professional growth.

Xpera and its affiliates are committed to inclusivity and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

Xpera and its affiliated companies do not accept unsolicited resume submissions from third-party recruiters and request that agencies refrain from contacting Xpera employees or managers directly regarding candidate presentations. Please note that Xpera will not pay a fee for any placement resulting from unsolicited resumes and will consider any unsolicited resumes as public information. Xpera welcomes resumes submitted directly from candidates.