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Claims Field Specialist

3 months ago


Penticton, British Columbia, Canada SCM Insurance Services Full time

Company

SCM Insurance Services

Position: Field Adjuster, Full-Time

The Field Adjuster plays a crucial role in managing claims while optimizing business development prospects. This includes the promotion and timely follow-up of opportunities.

Qualifications and Experience

  1. Preferred candidates should possess experience in one or more of the following areas: Auto, Property, Liability, Accident & Benefits, Bodily Injury claims.
  2. A university degree or relevant post-secondary education in insurance is required.
  3. At least 1-3 years of professional experience is necessary.
  4. Possession of an adjuster's license, or actively pursuing a CIP designation.
  5. Equivalent combinations of education and experience will be evaluated.
  6. A commitment to continuous education and professional development is essential.
  7. Strong analytical skills, including the ability to identify cause and effect relationships.
  8. Proficient investigative skills.
  9. Capable of drawing valid conclusions and effectively communicating them.
  10. Adept at interpreting complex legal documents and performing advanced numerical calculations, including comparative analysis.
  11. Access to a suitable vehicle is required.
  12. A valid driver's license and a satisfactory driving record are mandatory.
  13. Exceptional communication skills, including:
    1. Strong written communication abilities, including technical writing.
    2. Effective verbal communication skills, encompassing listening, interviewing, and negotiating, with the ability to adapt style to the audience.
  14. Demonstrated organizational capabilities with the ability to prioritize and manage competing demands effectively.
  15. A proactive and positive approach to customer service, ensuring all inquiries are addressed promptly.
  16. Strong interpersonal skills to navigate conflicts and challenging situations effectively.
  17. A solid commitment to ongoing education and professional growth.

SCM Insurance Services and its affiliates are committed to inclusivity and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment and assessment process.