Business Operations Support Specialist

3 weeks ago

Abbotsford, British Columbia, Canada Prospera Credit Union Full time

Join Our Team

Prospera Credit Union, a community-focused financial institution with nearly 80 years of dedicated service, is seeking a Business Operations Support Specialist to enhance our team in the Lower Mainland and Fraser Valley regions.

As one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and a membership base of 120,000, we are committed to fostering vibrant communities and empowering individuals.

Role Overview

In this position, you will provide essential support to our Business Relationship Managers (BRMs) and the Regional Director of Business Banking (RDBB). Your responsibilities will include:

  • Assisting BRMs with the preparation of member credit applications and renewals, ensuring thorough due diligence and monitoring.
  • Offering tailored advice to members regarding Business Online services, cash management, merchant solutions, and payroll services under the guidance of BRMs.
  • Conducting various credit assessments, including land title and personal property security act (PPSA) searches, as well as performing telephone credit verifications.
  • Drafting credit applications and managing related security pledges and PPSA registrations.
  • Collaborating with BRMs to negotiate and collect fees, while establishing effective banking and diary systems.
  • Documenting annual reviews and managing PPSA registrations and fee collections to support BRMs in their portfolio management duties.
  • Processing monthly syndicated loan payments and preparing payment schedules for finance and business departments.
  • Maintaining strong relationships with syndicated lenders by coordinating loan drawdowns and ensuring timely payment processing.
  • Facilitating mortgage payouts and discharges with appropriate management approval.

Qualifications

The ideal candidate will possess:

  • A solid understanding of business lending and deposit products, along with relevant policies and documentation requirements.
  • Knowledge of cross-selling techniques and banking systems.

Our Commitment to Employees

At Prospera, we prioritize the success of our employees through comprehensive training and ongoing support. We offer competitive compensation, a personalized benefits program, and a generous defined contribution pension plan.

Community Engagement

We are dedicated to giving back to the communities we serve and actively participate in various community initiatives throughout the year.

Diversity, Equity, and Inclusion

We believe in fostering a diverse and inclusive workplace where every employee and member feels a sense of belonging.

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