Lead Business Analysis Manager

3 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Requisition ID: 205371

Scotiabank is a prominent financial institution in Canada, dedicated to providing innovative banking solutions and exceptional client service. Our employees are motivated by a shared purpose: to enhance the lives of Canadians. We prioritize community impact, including fostering a vibrant internal culture where our team members feel valued and engaged.

As a leading player in the digital banking sector, Scotiabank leverages technology to drive our operations. We continuously adapt and innovate to seize opportunities and overcome challenges through advanced technology and collaborative efforts.

Key Responsibilities:

In the role of Senior Manager, Business Analysis, you will oversee a team that delivers top-tier Digital Product and Experience (DPX) solutions for our clients. Utilizing your extensive expertise, you will cultivate and guide your team to work in synergy with business and IT leaders, ensuring excellence in requirements gathering, documentation, information management, and business analysis. You will be responsible for establishing and executing the Business Analysis Chapter roadmap, along with strategic and operational plans that align with the organization's overarching goals.

  • Team Leadership:
    • Manage a team of Business Analysts, providing coaching and guidance on best practices.
    • Foster a high-performance culture by implementing strategies that attract, retain, and develop talent while promoting an inclusive work environment.
    • Ensure effective allocation and utilization of resources to meet both personal and organizational objectives.
    • Lead the team in delivering professional services to clients by understanding their complex business needs and staying informed on industry trends.
    • Guarantee that the Business Analysis team produces comprehensive and clear documentation for system and process changes.
    • Mentor the team through the development of user stories, business requirements documents (BRDs), and other project deliverables.
  • Continuous Improvement:
    • Drive the ongoing enhancement of Scotiabank's business analysis practices, focusing on people, processes, methods, tools, and technologies.
    • Champion a client-centric culture to strengthen client relationships and leverage broader organizational knowledge.
    • Ensure that solutions align with the strategic direction of the organization while enhancing operational efficiency and service quality.
    • Encourage innovative thinking to adapt to evolving business needs and identify optimization opportunities.
    • Collaborate with IT teams and external stakeholders to elevate practice quality in line with Scotiabank's strategic objectives.
    • Act as a consultant during the initiative intake process, providing insights on business case assessments and feasibility analyses.
    • Understand and adhere to the Regulatory Compliance Framework, including Anti-Money Laundering policies.

Qualifications:

  • Education/Experience:
    • 5-10 years of experience in business or operational analysis, with a minimum of 5 years in a management role.
    • A degree in business, technology, systems, or a related field is required, or equivalent experience.
    • Experience in an Agile environment is essential.
    • Background in the financial services sector is preferred.
    • Experience in a digital organization is advantageous.
    • Proven leadership in business analysis for large, cross-functional initiatives in a fast-paced setting.
    • Familiarity with the International Institute for Business Analysis (IIBA) BABOK is a plus.
    • Project management experience is beneficial.
    • A technical background is an asset.
  • Technical Skills:
    • Strong understanding of banking applications.
    • Interest in emerging technologies.
  • Abilities:
    • Exceptional interpersonal and communication skills, with the ability to engage effectively at all organizational levels.
    • Dynamic and personable, thriving in a fast-paced environment.
    • Proven ability to influence senior management and stakeholders.
    • Skilled in developing executive-level communications and presentations.
    • Self-motivated with the capability to meet broad objectives with minimal supervision.
    • Strong team-building and relationship management skills.

Benefits:

  • Be part of a diverse and inclusive team that values collaboration and celebrates success.
  • Access to extensive online and in-person training resources to support your career development.
  • Comprehensive benefits to support your financial and overall well-being.
  • Embrace a flexible work environment that encourages authenticity and individuality.

At Scotiabank, we appreciate the unique skills and experiences each individual contributes to our team and are committed to fostering an inclusive and accessible workplace.

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