Restaurant Operations Supervisor
3 weeks ago
We are seeking a dedicated Restaurant Operations Supervisor to oversee our dynamic team at Hero Certified Burgers. This role is essential in ensuring the smooth operation of our restaurant while maintaining high standards of food quality and customer service.
- Job Type: Permanent
- Language: English
- Work Schedule: 40 hours per week
- Educational Requirements: Secondary (high) school graduation certificate or equivalent experience
- Work Environment: Fast-paced, noisy, with potential odors and wet conditions
- Work Setting: Restaurant
- Key Responsibilities:
- Developing strategies to meet operational schedules
- Supervising and coordinating the activities of restaurant staff
- Training employees on job responsibilities and safety protocols
- Estimating necessary ingredients and supplies for meal preparation
- Recruiting food service personnel
- Ensuring compliance with food and service quality standards
- Preparing financial budgets and cost projections
- Addressing customer feedback and complaints
- Maintaining accurate records and generating reports
- Possessing knowledge of various culinary styles
- Supervision: Responsible for overseeing 5-10 staff members
- Cuisine Focus: Canadian
- Experience Required: 1-2 years in food services
- Transportation: Public transportation options available
- Work Conditions: Physically demanding, requiring the ability to work under pressure and walk frequently
- Personal Attributes: Strong client focus, excellent interpersonal skills, effective communication, teamwork, initiative, and reliability
- Financial Incentives: Gratuities
- Additional Benefits: Parking facilities available
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