Restaurant Operations Supervisor

2 months ago


Toronto, Ontario, Canada A&W Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W Restaurant. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of our food service staff, including cooks, servers, and kitchen helpers.
  • Task Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and ensure that they are equipped to provide excellent customer service.
  • Quality Control: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a timely and professional manner.
  • Reporting: Prepare and submit reports on sales, stock, and other key performance indicators.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service supervisory role.
  • Work Setting: Fast-paced environment, standing for extended periods.
  • Personal Suitability: Client focus, efficient interpersonal skills, flexibility, and a team player attitude.
What We Offer
  • Health Benefits: Dental plan and health care plan.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 36 to 44 hours per week.


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