Customer Experience Associate

4 weeks ago

Markham, Ontario, Canada Savers | Value Village Full time


Job Title: Retail Store Associate

About Us

As a leading for-profit thrift retailer across the United States, Canada, and Australia, we are dedicated to promoting reuse and fostering a future where secondhand shopping is commonplace. Our mission revolves around providing value-priced, pre-owned clothing, accessories, and household items. We collaborate with local nonprofit organizations to source unique, gently-used items that are donated by the community. By purchasing these items directly from our nonprofit partners, we help divert billions of pounds of goods from landfills, while simultaneously offering crucial funding for their community initiatives.

Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Position Overview

At Savers / Value Village, our Retail Store Associates play a vital role in creating an exceptional experience for our Customers, Donors, and fellow Team Members. We are currently seeking both Full-Time and Part-Time Retail Store Associates.

What You Can Anticipate
  • A chance to embrace diversity. Our team is composed of individuals from various backgrounds, experiences, and perspectives, each contributing something unique.
  • Engagement in a purpose-driven organization, recognized for its positive impact on the environment and local communities.
  • Opportunities for career development. With our ambitious expansion plans, we prioritize the growth and advancement of our team members.
Benefits Offered

Comprehensive onboarding and training from the outset.

In-house expertise: Our training department, Savers University, is dedicated to delivering extensive training to every team member, from newcomers to senior executives. We develop approximately 90% of our training internally and collaborate with renowned providers to enhance our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to support your financial future
  • Paid time off for personal pursuits
  • A variety of mental health services to assist with daily life management

We are committed to fair and accessible employment practices and will accommodate individuals with disabilities throughout the recruitment and hiring process, ensuring reasonable accommodations are available upon request.

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