Luxury Hotel Room Service Professional
1 week ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.
About the Role:
We are seeking a highly skilled and dedicated Overnight In Room Dining Server to join our team at Four Seasons Resort & Residences Whistler. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests, ensuring their every need is met with a smile and a sense of warmth.
Key Responsibilities:
- Deliver food orders to guest rooms, ensuring special needs or requests are met, and verifying completed kitchen orders with the order taker or the guest's original order.
- Greet guests, provide engaging descriptions of selected menu items, including their origin, taste, and preparation methods, and communicate options for tray and dishware removal.
- Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations.
- Anticipate guest needs, assess satisfaction, offer suggestions, and promptly address concerns and requests.
- Closing guest checks accurately, securing room numbers and signatures, and handling voided checks or complimentary meals appropriately.
- Adhere to Four Seasons' Category One and Category Two Work Rules and Standards of Conduct outlined in the Employee Handbook.
- Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors.
Requirements:
- Preferred background in Hospitality Education.
- Minimum of 2 years' experience in Food & Beverage, preferably in a luxury hotel or restaurant setting.
- Demonstrated knowledge and passion for all aspects of food and beverage.
- Proficient command of the English language.
- Attention to detail and strong problem-solving skills, coupled with a dedication to customer service.
- Possession of the Serving it Right Certificate.
- Ability to work overnight.
- Eligibility to work in Canada.
What We Offer:
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events.
- Complimentary meal per shift in our employee dining room.
- Paid time off; vacation days and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes such as Pilates and Yoga.
- Discovery Nights at Four Seasons worldwide.
Schedule & Hours:
As our hotel is open 24/7, 365 days a year, we expect our Overnight In Room Dining staff to be flexible in working overnights, weekends, and holidays.
-
Dining Server
1 week ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our mission is to create unforgettable moments for our guests, residents, and partners through a commitment to excellence and a passion for...
-
Dining Server
7 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our mission is to create unforgettable moments for our guests, residents, and partners through a commitment to excellence and a passion for...
-
Room Service Supervisor
1 week ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable guest experiences.About the Role:We are seeking a highly skilled and experienced...
-
Room Service Supervisor
7 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable guest experiences.About the Role:We are seeking a highly skilled and experienced...
-
Overnight Steward
6 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our guests, residents, and partners.About the RoleThe Overnight Steward is a...
-
Overnight Steward
6 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our guests, residents, and partners.About the RoleThe Overnight Steward is a...
-
Luxury Hospitality Leader
3 weeks ago
Whistler, British Columbia, Canada Accor Full timeLead a Team of Excellence in Luxury Service As the Director of Fairmont Gold, you will oversee all aspects of our exclusive VIP department, ensuring an unparalleled guest experience for every visitor to our luxurious floor. Your leadership and dedication will be instrumental in maintaining the highest standards of service across check-in, concierge, food &...
-
Luxury Hotel Guest Services Representative
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout the Role:We are seeking a highly skilled and customer-focused Luxury Hotel Guest Services Representative to join our team at a prestigious Four Seasons hotel in Whistler. As a key member of our hospitality team, you will play a vital role in delivering exceptional guest experiences and ensuring that every stay is truly unforgettable.Key...
-
Luxury Room Service Attendant
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timePosition Overview: We are seeking a dedicated and enthusiastic individual to take on the role of In-Room Dining Server at Four Seasons Hotels and Resorts. This position is ideal for those who thrive in a high-end hospitality environment and are committed to delivering exceptional service.Key Responsibilities:Efficiently deliver culinary orders to guest...
-
Room Service Attendant
1 week ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our mission is to create unforgettable memories for our guests, while fostering a culture of excellence and innovation among our team members.About...
-
Room Service Attendant
7 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our mission is to create unforgettable memories for our guests, while fostering a culture of excellence and innovation among our team members.About...
-
Director of Luxury Operations
3 days ago
Whistler, British Columbia, Canada Accor Full timeJob SummaryThe Director of Fairmont Gold is a senior leadership position responsible for overseeing the smooth and efficient operation of the Fairmont Gold department. This role requires a high level of expertise in luxury hospitality and the ability to inspire a team to deliver exceptional guest experiences.Key ResponsibilitiesLead a team of Assistant...
-
Director of Luxury Operations
3 days ago
Whistler, British Columbia, Canada Accor Full timeJob SummaryThe Director of Fairmont Gold is a senior leadership position responsible for overseeing the smooth and efficient operation of the Fairmont Gold department. This role requires a high level of expertise in luxury hospitality and the ability to inspire a team to deliver exceptional guest experiences.Key ResponsibilitiesLead a team of Assistant...
-
Room Service Supervisor
5 hours ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented individual to join our In-Room Dining team as a Room Service Supervisor.About the Role:Take guest in-room...
-
Room Service Supervisor
2 hours ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented individual to join our In-Room Dining team as a Room Service Supervisor.About the Role:Take guest in-room...
-
Hotel Guest Services Representative
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:We are a luxury hospitality company driven by our team members. We strive to improve, challenge ourselves, and treat each other with respect. Our team members across the globe create exceptional experiences for our guests, residents, and partners by delivering world-class service with genuine care.We believe in...
-
Hotel Guest Services Representative
7 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:We are a luxury hospitality company driven by our team members. We strive to improve, challenge ourselves, and treat each other with respect. Our team members across the globe create exceptional experiences for our guests, residents, and partners by delivering world-class service with genuine care.We believe in...
-
Overnight Steward
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the RoleThe Overnight Steward is a key member of our Food...
-
Overnight Steward
4 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious amenities. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that reflects our values of excellence, integrity, and respect.About the...
-
Overnight Steward
3 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious amenities. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that reflects our values of excellence, integrity, and respect.About the...
