Head of HR Operations

22 hours ago

Ottawa, Ontario, Canada Giant Tiger Full time

Giant Tiger's Home Office is a dynamic work environment that offers a fulfilling career with opportunities for growth and development. As the Head of HR Operations, you will spearhead the efficient delivery of HR services to drive our strategic objectives. Your expertise in HR systems, data management, and analysis will enable you to optimize processes and enhance analytical capabilities to support labor spend and talent management goals. You will lead the design and implementation of our HR shared services model, resulting in the effective delivery and execution of transactional HR activities with the lowest cost of HR operations, enabled and empowered employees/managers, and simplified HR business practices. You will also develop and implement processes, HR systems, and frameworks for accurate management of employee data, which will support the efficiency and effectiveness of HR processes and provide expert advice for process and system improvements to the organization based on data trends. As an HR liaison and representative for cross-functional projects involving HR systems and policies, you will support the completion of projects on time and on budget while maintaining HR standards, policies, and legislative requirements. Giant Tiger offers a range of benefits, including a store discount, flexible hybrid/remote work arrangement, profit sharing, health/dental/vision benefits, and a LinkedIn Learning License. The ideal candidate will have a post-secondary education in Human Resources, Business Administration, or a related field, with HR certification (CHRP, CHRL) being a plus. They will have 8-10+ years of progressive experience in HR, with at least five of those years as a people leader, managing a team of high-performing HR professionals. They will also have experience implementing and optimizing an HR shared services model, expertise in HR systems and data management, and the ability to drive the capabilities of our HCM software. The candidate will be an expert in data management and analysis, with the ability to draw insights from data to drive decision-making. They will also have experience in change management, program design, and roll-out plans, as well as considerable knowledge in Employee Relations and ESA legislation and best practices. The ideal candidate will have strong knowledge of provincial labour standards as they relate to payroll in all provinces.

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