HR Operations Coordinator

2 months ago


Ottawa, Ontario, Canada British Council Full time

We are seeking a highly organized and detail-oriented individual to join our team as an HR Operations Assistant. This role will provide comprehensive administrative support across HR functions, including onboarding, employee life-cycle management, off-boarding, benefits, and payroll.

Main Responsibilities:

  • Perform a wide range of administrative duties related to onboarding and off-boarding, including initiating, entering, and managing employee hires, job changes, and terminations.
  • Provide input for payroll processing and ensure timely processing of Purchase Orders (PO) for HR-related vendor payments and processing invoices.
  • Coordinate working time module in SAP and maintain HR records, including personnel files and other employee documents.
  • Prepare HR documents such as contracts, medical referrals, and employment certificates, and ensure system-generated payslips are distributed to employees accurately and on time.
  • Coordinate medical schemes and benefit systems, and support audits when required.
  • Develop good working relationships with HR shared services and key stakeholders to support effective procedural changes and improvements.
  • Support the collaborative efforts with the People Function to ensure a seamless employee experience.
  • Handle payroll-related queries from staff, liaising with vendors and internal stakeholders, and managing queries adhering to Service Level Agreements.
  • Share knowledge and learning with the wider EU HR team, and contribute to future improvements of core HR processes.

Requirements:

  • Working experience in HR, with strong systems knowledge (Excel, Word, PowerPoint).
  • Knowledge and experience working with HRIS systems, and language skills to the CEF B2 level in English and CEF C1 level in Polish.


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