Food Service Supervisor

3 days ago

Saugeen Shores, Ontario, Canada Osmow's Shawarma Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Osmow's Shawarma. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer needs are met and exceeded, resulting in high customer satisfaction.
  • Inventory and Reporting
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Team Management
    • Supervise and check the assembly of trays and ensure that food is presented in an attractive and appealing manner.
    • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Physical stamina to stand for extended periods and perform manual tasks.
Working Conditions

The successful candidate will be required to work in a fast-paced environment with a combination of sitting, standing, walking, and physical demands. The ability to work in a team environment and maintain a high level of customer service is essential.

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