Food Service Supervisor

2 days ago

Saugeen Shores, Ontario, Canada JMF HOLDING LTD Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at JMF Holding Ltd. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day running of our food service establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members who prepare and portion food.
    • Train staff in job duties, sanitation, and safety procedures to maintain a high level of quality and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Take customers' orders and provide excellent customer service to ensure a positive dining experience.
  • Administrative Tasks
    • Maintain accurate records of sales, inventory, and customer feedback.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service establishment.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Attention to detail and ability to maintain accurate records.
Work Environment

This is a permanent position with a 30-40 hour workweek. The work environment is fast-paced and requires the ability to work under pressure. The ideal candidate will have excellent communication and leadership skills and be able to work effectively in a team environment.

Language

The primary language of work is English.

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