Hospitality Operations Supervisor

4 weeks ago

Mississauga, Ontario, Canada Tapestery Collection By Hilton Full time
Position Overview

The Hospitality Operations Supervisor plays a crucial role in ensuring the smooth functioning of our establishment. This position requires a dedicated individual who can oversee daily operations while maintaining high standards of service.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Work Environment

Our operations are situated in an urban setting, providing a dynamic atmosphere.

Key Responsibilities
  • Supervise and perform the same tasks as the team members.
  • Assist guests with special requirements to enhance their experience.
  • Coordinate, assign, and review tasks for team members.
  • Recruit and train new staff on job responsibilities, safety protocols, and company guidelines.
  • Ensure the functionality of computer systems and equipment, coordinating repairs as necessary to maintain service quality.
  • Order necessary materials and supplies to support operations.
Supervisory Scope

This role involves supervising a team of approximately 5-10 individuals.

Work Conditions
  • Attention to detail is essential.
  • Ability to thrive in a fast-paced environment.
  • Willingness to work overtime as required.
  • Capability to meet tight deadlines and work under pressure.
Personal Attributes
  • Strong focus on accuracy and client satisfaction.
  • Dependable and reliable team member.
  • Excellent interpersonal and communication skills.
  • Adaptable and flexible in various situations.
  • Proactive with good judgment and organizational skills.
  • A true team player.
Experience

Candidates should have between 1 to 2 years of relevant experience in a supervisory role.

Additional Benefits
  • Parking facilities available.
  • Permanent employment opportunity.
  • Work language: English.
  • Standard working hours: 37.5 hours per week.

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