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Hospitality Operations Supervisor
3 months ago
The Hospitality Operations Supervisor plays a crucial role in ensuring exceptional service delivery within the hotel environment. This position requires a blend of leadership, operational oversight, and a commitment to guest satisfaction.
Qualifications- Education: Completion of secondary (high) school graduation certificate or equivalent experience.
- Experience: A minimum of 1 year to less than 2 years in a supervisory role within the hospitality sector.
- Oversee daily operations and perform the same duties as the team members being supervised.
- Assist guests with special requirements to enhance their experience.
- Coordinate, assign, and review the work of staff to ensure efficiency and effectiveness.
- Recruit, train, and mentor new employees on job responsibilities, safety protocols, and company policies.
- Ensure the proper functioning of computer systems and equipment, arranging repairs as necessary to maintain service quality.
- Manage inventory by requisitioning materials and supplies as needed.
- Ability to maintain attention to detail in a fast-paced setting.
- Willingness to stand for extended periods.
- Strong client focus and dependability.
- Excellent interpersonal skills and initiative.
- Organized and capable of exercising sound judgment.
- A true team player with interpersonal awareness.
- Financial Benefits: Group insurance benefits.
- Other Benefits: Additional perks and benefits.
- Employment Duration: Permanent position.
- Work Language: English.
- Work Hours: 35 to 40 hours per week.
