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Culinary Operations Manager

3 months ago


Mississauga, Ontario, Canada HFL Hospitality Inc. Full time
Position Overview

As a Food Service Shift Supervisor at HFL Hospitality Inc., you will play a crucial role in overseeing daily operations within our fast-paced environment. Your leadership will ensure that our team meets the highest standards of food quality and customer service.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 2 years to less than 3 years in a supervisory role within the food service industry.
Work Environment
  • Expect a lively atmosphere that may be noisy, wet, or hot.
Key Responsibilities
  • Develop and implement strategies to achieve work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Conduct training for staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure compliance with quality control standards for food and service.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit operational reports as required.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

You will be responsible for supervising a team of 3-10 individuals.

Physical Requirements
  • Ability to thrive in a fast-paced environment and work under pressure.
  • Capable of performing a combination of sitting, standing, and walking.
  • Must be able to stand for extended periods and perform physical tasks such as bending, crouching, and kneeling.
  • Attention to detail is essential.
Personal Attributes
  • Strong client focus and efficient interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team-oriented setting.
  • Demonstrated initiative and leadership qualities.
Benefits
  • Health Benefits: Dental and health care plans available.
  • Other Benefits: Paid time off for volunteering or personal days.
  • Employment Duration: Permanent position.
  • Work Language: English.
  • Work Hours: 37.5 hours per week.