Relief Receptionist

1 week ago


Toronto, Ontario, Canada YWCA Toronto Full time
About the Role

YWCA Toronto is seeking a highly organized and customer-focused Relief Receptionist to provide administrative support to our Elm Centre Administrative Office. As a key member of our team, you will be responsible for ensuring the smooth operation of our office, providing exceptional customer service, and maintaining a positive and professional image of our organization.

Key Responsibilities
  • Provide exceptional customer service to all visitors, suppliers, and inquiries, ensuring a welcoming and professional experience.
  • Manage and maintain the appearance of the reception area, ensuring it is clean, organized, and welcoming.
  • Receive and distribute all incoming supplies and other deliveries for the Elm Centre Administrative Office.
  • Perform various administrative tasks, including data entry, filing, and other duties as assigned by the Office Co-ordinator or Manager of Administration.
  • Develop and maintain a working knowledge of our organization's programs and services, ensuring accurate and informative responses to inquiries.
Qualifications
  • Completion of high school, including technical or commercial training in relevant fields directly related to the job.
  • 1-3 years directly related work experience in an administrative or customer service role.
  • Strong written and verbal communication skills, with the ability to communicate effectively with all levels of the organization and the general public.
  • Exceptional customer service and interpersonal skills, with the ability to exercise good judgment in handling customer inquiries.
  • Excellent organizational skills and administrative abilities, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to maintain a positive approach and a professional manner at all times, even in a fast-paced and dynamic environment.
  • Knowledge of a second language is an asset.

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