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Unit Secretary

2 months ago

Toronto, Ontario, Canada North York General Hospital Full time
Job Title: Unit Secretary

North York General Hospital is seeking a highly skilled and organized Unit Secretary to join our dynamic team in the Emergency Department.

Job Summary

The Unit Secretary will provide administrative, secretarial, and receptionist support to the Emergency Department in a confidential, sensitive, and professional manner. This includes effective written and verbal communication, critical thinking, and problem-solving skills to prioritize work demands in a fast-paced and stressful environment.

Key Responsibilities
  • Support and adhere to Hospital policies and procedures
  • Communicate with staff, patients, and families, internal and external parties
  • Coordinate various interdepartmental activities and requests
  • Accept, coordinate, and triage telephone calls and inquiries
  • Assume responsibility for identification and advancement of issues and concerns
  • Compile and disseminate material/documents related to Program activity
  • Manage confidential information in a sensitive and professional manner
  • Maintain attendance/time reporting information and arrange appropriate relief
  • Transcribe physicians' written orders
  • Process online orders, notify appropriate staff, and specific departments as required
  • Support clinicians with system order entry functions
  • Process requisitions as required, maintain documentation, and follow up on outstanding information
  • Maintain organization of admissions, discharges, outstanding orders, and patient-related information
  • Prepare statistics, reports, and discharge instructions
  • Manage unit supplies, services, and repair needs
Qualifications
  • Grade 12 diploma
  • A medical office assistant certificate or minimum one year comparable office experience with medical orientation
  • Experience dealing with the public in a fast-paced environment
  • Effective written and verbal communication
  • Accurate minimum typing speed of 45 w.p.m.
  • Proficiency in required computer programs
  • Excellent organizational and problem-solving skills
  • Ability to function in a busy environment and prioritize under stress
  • Ability to perform medical transcription
  • Maturity in dealing with all contacts
What We Offer

Working at North York General Hospital means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Part-Time Regular position, 12 hours shifts, days and night shifts, including weekends in the Emergency Department. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.