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Spa Administrator

2 months ago

Toronto, Ontario, Canada Body & Soul Massage Therapy Full time

**About Us**

Body & Soul Massage Therapy is a reputable spa destination that provides a serene atmosphere for individuals seeking stress relief and relaxation. Our spa has been recognized as the best Massage Therapy Clinic in Toronto by Top Choice Awards for 12 consecutive years.

We take pride in our exceptional customer service skills, which are reflected in our carefully selected team members. Each member is chosen to match our high standards.

Job Summary

We are seeking a part-time/full-time Spa Administrator to manage our front desk and perform various administrative and clerical tasks at our Etobicoke/Bloor West Village location.

Responsibilities:

  • Welcoming clients at the front desk by greeting and directing them appropriately
  • Managing incoming inquiries and appointment requests
  • Receiving and sorting daily mail
  • Maintaining a tidy and presentable reception area with necessary stationery and materials
  • Providing accurate information in-person and via phone/email
  • Completing daily cleaning and tidying tasks and adhering to regulations regarding sanitation, cleanliness, and safety

Requirements:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Proficiency in Mac Software
  • Hands-on experience with office equipment (scanner, credit/debit card machine, tablets, and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Compensation: $16.55-$18/hr plus commission on sales