Veterinary Front Desk Coordinator

6 days ago


Toronto, Ontario, Canada BluePearl Full time

About the Role:

We are seeking a compassionate and organized Veterinary Front Desk Coordinator to join our team at BluePearl. As a key member of our hospital staff, you will be the first point of contact for our clients and will play a critical role in ensuring their experience is exceptional.

Responsibilities:

  • Greet and welcome clients and their pets in a friendly and professional manner.
  • Manage client communication, including phone calls, emails, and in-person interactions.
  • Coordinate appointments, surgeries, and other hospital activities.
  • Process payments and handle billing inquiries.
  • Provide emotional support and resources to clients during difficult times.
  • Collaborate with our veterinary team to ensure seamless communication and care for our patients.

Why BluePearl?

We are a dynamic and growing organization that is passionate about delivering exceptional care to our patients and their families. As a Veterinary Front Desk Coordinator, you will have the opportunity to work with a talented team of professionals who are dedicated to making a difference in the lives of pets and their owners.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a veterinary or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational and time management skills.

What We Value:

  • Compassion and empathy for our clients and their pets.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.
  • Strong problem-solving and critical thinking skills.
  • Adaptability and flexibility in a fast-paced environment.


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