Front Desk Associate

6 days ago

Toronto, Ontario, Canada Midtown Honda Full time

Job Summary:

Midtown Honda is seeking a highly organized and customer-focused Receptionist to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Customer Service: Greet customers in a prompt, friendly, and professional manner, and direct them to the relevant department or representative.
  • Front Desk Operations: Manage the front desk area, including maintaining a clean and organized environment, and ensuring that all necessary materials and supplies are available.
  • Communication: Answer and direct phone calls, respond to emails, and coordinate with the BDC and Sales teams to ensure seamless communication and customer satisfaction.
  • Administrative Tasks: Perform various clerical and administrative duties, including data entry, filing, and maintaining accurate records.
  • Team Collaboration: Work closely with the Sales and Service teams to ensure a smooth and efficient customer experience.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Relevant Receptionist experience, preferably in a dealership setting.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office products.
  • Availability: Available to work a flexible schedule, including weekends.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package.
  • Professional Development: Opportunities for training and professional development.
  • Collaborative Environment: A dynamic and supportive work environment.

About Us:

Midtown Honda is a member of the Rafih Auto Group, a leading auto dealer in the industry. We are committed to providing exceptional customer service and a positive experience for our customers and employees alike.

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