Reception Desk Clerk

2 weeks ago

Windsor, Ontario, Canada VkaramDDS Incorporated Full time
About the Role

We are seeking a highly organized and detail-oriented Reception Desk Clerk to join our team at VkaramDDS Incorporated. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directs them to the appropriate staff member or area
    • Schedules and confirms appointments, ensuring accurate and up-to-date records
    • Processes payments and maintains accurate financial records
    • Performs various administrative tasks, including filing, sorting, and distributing mail
  • Communication and Customer Service
    • Answers phone calls, responds to messages, and provides excellent customer service
    • Communicates effectively with patients, staff, and external partners
  • Technical Skills
    • Proficient in electronic medical records, MS Office, and accounting software
    • Ability to learn and adapt to new systems and technologies
  • Personal Qualities
    • Excellent interpersonal and communication skills
    • Ability to multitask, prioritize, and manage time effectively
Requirements
  • Post-secondary education in a related field (e.g., business administration, healthcare administration)
  • Minimum 7 months of experience in a front desk or administrative role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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