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Reception Desk Coordinator

2 months ago

Windsor, Ontario, Canada VkaramDDS Incorporated Full time
Job Summary

VkaramDDS Incorporated is seeking a highly organized and detail-oriented Reception Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities
  • Front Desk Operations
    • Manage the reception area, ensuring a clean and welcoming environment for patients and staff.
    • Respond to phone calls, emails, and in-person inquiries in a professional and courteous manner.
    • Coordinate appointments, schedules, and patient records.
  • Administrative Support
    • Perform various administrative tasks, including data entry, filing, and record-keeping.
    • Assist with billing, invoicing, and payment processing.
    • Maintain accurate and up-to-date records and reports.
  • Communication and Customer Service
    • Provide exceptional customer service to patients, staff, and visitors.
    • Communicate effectively with patients, staff, and external partners.
    • Resolve customer complaints and concerns in a professional and timely manner.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience
    • 7 months to less than 1 year of experience in a similar role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to multitask and prioritize tasks effectively.
    • Proficient in MS Office and other administrative software.
Working Conditions

This is a permanent, full-time position working 32 hours per week in an urban area health care institution, facility, or clinic.

Benefits
  • Dental plan.
  • Free parking available.
  • Parking available.