Front Desk Associate
1 week ago
VkaramDDS Incorporated is seeking a highly organized and detail-oriented Reception Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.
Key Responsibilities- Front Desk Operations
- Manage the reception desk, ensuring a smooth and efficient flow of patients and visitors.
- Respond to phone calls, emails, and in-person inquiries in a professional and courteous manner.
- Coordinate appointments, schedules, and patient records.
- Administrative Support
- Perform various administrative tasks, including data entry, filing, and record-keeping.
- Assist with billing, invoicing, and payment processing.
- Maintain accurate and up-to-date records and reports.
- Communication and Interpersonal Skills
- Develop and maintain effective relationships with patients, staff, and external partners.
- Communicate clearly and concisely, both verbally and in writing.
- Provide exceptional customer service, ensuring a positive experience for all patients and visitors.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience
- 7 months to less than 1 year of experience in a similar role.
- Skills
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in MS Office, electronic medical records, and accounting software.
This is a permanent, full-time position working 32 hours per week in an urban area health care institution. The ideal candidate will be able to work effectively in a fast-paced environment and provide exceptional customer service to patients and staff.
What We Offer- Competitive Salary
- Free Parking
- Dental Plan
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