Branch Operations Leader

4 weeks ago


Airdrie, Canada Sonepar Canada, Inc. Full time

Company Overview:

Sonepar Canada, Inc. is a prominent player in the electrical distribution sector, with a rich history spanning over 60 years. Our extensive network comprises 26 branches throughout Western Canada, where we combine global resources with local expertise to provide exceptional service to our clients and suppliers.

As a proud member of the Sonepar Group, the largest privately-held electrical distributor worldwide, we operate in over 40 countries with a workforce exceeding 45,000 employees. In Canada, we are represented by 7 locally managed distributors, boasting over 110 locations across 9 provinces.

What We Offer:

  • Opportunity to work with a market leader with decades of experience, aimed at enhancing your professional growth.
  • Engagement with the world's leading distributor of electrical products and related solutions.
  • Involvement in the ever-expanding electrical industry.
  • Access to the largest inventory, ensuring superior service and fulfillment of sales commitments.
  • Career advancement opportunities across various departments within our organization.

Position Overview:

The Branch Operations Leader is accountable for overseeing the branch's operations, ensuring adherence to policies and procedures, and collaborating with the Operations Manager and department heads to achieve branch objectives. This role involves monitoring daily performance metrics and making informed decisions to meet the branch's goals. The successful candidate will focus on developing a skilled team and fostering a strong customer base while ensuring optimal performance and a safe working environment.

Key Responsibilities:

  • Provide leadership and direction to internal staff, ensuring alignment towards shared objectives.
  • Ensure all personnel receive appropriate training and that it is regularly updated.
  • Drive sales growth by coaching and motivating sales and support teams.
  • Maintain optimal inventory levels.
  • Ensure customer satisfaction aligns with the required operational standards.
  • Engage in customer interactions for sales and technical support as necessary.
  • Assist in warehouse and facility planning.
  • Manage vendor relationships and strategic planning.
  • Participate in product training and development initiatives.
  • Resolve disputes involving customers, staff, or the company.
  • Expand and maintain business operations.
  • Conduct outside sales activities, fostering key customer relationships through regular visits.
  • Oversee Inside Sales staff and administrative functions within the branch.
  • Establish sales projections for the fiscal year and monitor progress.
  • Lead weekly sales meetings.
  • Address day-to-day personnel issues requiring management intervention.
  • Represent the company within the local and industry community.
  • Perform additional duties as required.

Qualifications:

  • High School Diploma is mandatory.
  • Post-secondary education in Business, Sales & Marketing, or a Technical field is preferred.
  • Proficiency in Microsoft Office is essential.

Experience:

  • A minimum of 5-7 years of relevant experience, ideally in a Sales/Distribution context, with prior management experience being essential.

Next Steps:

  • We look forward to learning more about you and your potential contributions to our organization.


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