Branch Manager

1 week ago

Airdrie, Canada Gescan Full time
About Us:

Gescan is a leading distributor of electrical products and related solutions, with over 60 years of industry experience and 26 branches across Western Canada. Our company leverages its strong global resource base, local expertise, and family-oriented values to deliver exceptional service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor, with operations in over 40 countries and a global workforce of over 45,000 employees. In Canada, we are represented by 7 locally managed electrical and industrial distributors, with over 110 locations across 9 provinces.

What's In It For You?
  • You will be joining a market leader with a rich history of success, offering opportunities for career growth and development.
  • You will be working for a global company with a strong reputation for excellence, innovation, and customer satisfaction.
  • A chance to be part of a dynamic and growing industry, with a wide range of career opportunities.
  • We offer a comprehensive benefits package, including a competitive salary, bonus, and a range of benefits to support your health, wellness, and financial security.
  • An opportunity to work with a talented and diverse team, with a strong focus on collaboration, innovation, and customer satisfaction.
Scope of the Position:

The Branch Manager will be responsible for directing, maintaining, and controlling the branch location, ensuring that all departments are working effectively towards common goals. This will involve monitoring policies and procedures, making recommendations, and ensuring that daily performance objectives are met.

The successful candidate will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency. This will involve working closely with the Operations Manager/Director of Sales and department heads to establish and maintain goals and objectives for the branch.

The Branch Manager will also be responsible for managing and developing a team of direct reports, including training and development, to ensure that they have the skills and knowledge required to perform their roles effectively.

Key Responsibilities:
  • Provide guidance, direction, and monitoring of internal staff, ensuring that departments are working effectively towards common goals.
  • Ensure that all staff are properly trained for their roles and that training is updated as required.
  • Grow sales through developing, coaching, and motivating sales and support teams.
  • Maintain inventory levels at optimum levels.
  • Ensure that customer satisfaction is maintained at the required level.
  • Participate in customer calls for sales and technical support (if applicable).
  • Assist with Warehouse and physical plant planning.
  • Vendor relations and planning.
  • Strategic and future management planning.
  • Pricing Maintenance.
  • Participate in and/or recommend product training.
  • Solve customer/staff/company disputes.
  • Maintain and grow business.
  • Outside sales – develop key relationships with customers, including frequent on-site visits.
  • Manage the Inside Sales staff.
  • Manage administrative and CSR functions within the branch.
  • Determine sales projections for the fiscal year and track progress.
  • Conduct weekly sales meetings.
  • Resolve day-to-day personnel issues where management decisions are required.
  • Represent the Company to the local and industry community.
  • Other duties as required.
Requirements:
  • High School Diploma required.
  • College/University Diploma required (Business, and/or Sales & Marketing, or Technical focus preferred).
  • Knowledge of Microsoft Office required.
Experience:
  • Minimum 5-7 years of related experience, preferable in a Sales/Distribution environment. Previous Management experience required.

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