Client Services Coordinator

4 weeks ago


Fort McMurray, Canada AB - Wood Buffalo Small Animal Hospital Full time

Client Services Coordinator - Job Overview

We are seeking a dedicated Client Services Coordinator who excels in fostering positive relationships with clients by demonstrating authentic care and understanding towards both clients and their pets. This role requires a respectful demeanor and a commitment to delivering exceptional customer service.

Key Responsibilities:

  • Warmly welcome clients upon arrival
  • Answer incoming phone calls with professionalism
  • Screen calls effectively and manage appointment scheduling
  • Take comprehensive messages and provide useful non-medical information
  • Perform various administrative duties including mail handling, correspondence drafting, and report completion

Prior experience in a reception role within a medical environment is advantageous, and certification as a Veterinary Office Assistant is preferred.

What We Offer:

  • Competitive hourly compensation
  • Opportunities for equity participation
  • Comprehensive benefits package including medical, dental, and life insurance
  • Flexible working hours
  • Paid vacation and time off
  • Employee discount program for hospital products and services


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