Restaurant Operations Supervisor

3 weeks ago


Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
Position Overview

The Assistant Manager at A&W Restaurant Gravenhurst plays a crucial role in ensuring the smooth operation of the restaurant. This position requires a blend of leadership, customer service, and operational management skills.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 to 3 years in a similar role
Key Responsibilities
  • Assess and enhance daily operational efficiency
  • Oversee and evaluate staff performance
  • Organize and manage daily restaurant activities
  • Recruit and onboard new team members
  • Establish and manage staff work schedules
  • Provide supervision and guidance to staff
  • Conduct training sessions for new and existing employees
  • Identify service offerings and implement operational protocols
  • Perform staff performance evaluations
  • Maintain and organize inventory effectively
  • Address and resolve customer inquiries and issues
  • Deliver exceptional customer service
  • Plan, direct, and assess daily operational tasks
Work Environment
  • Fast-paced atmosphere
  • Ability to work under pressure
  • Manage tight deadlines
  • Perform repetitive tasks
Additional Information
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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