Restaurant Operations Supervisor

3 weeks ago


Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
Position Overview

The Assistant Manager at A&W Restaurant Gravenhurst plays a crucial role in ensuring the smooth operation of our dining establishment. This position requires a blend of leadership, organizational skills, and a commitment to customer satisfaction.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 to 3 years in a similar role
Key Responsibilities
  • Assess and enhance daily operational activities
  • Oversee and evaluate team performance
  • Coordinate and manage daily business functions
  • Recruit and onboard new staff members
  • Establish work schedules for team members
  • Provide supervision and guidance to staff
  • Conduct training sessions for new and existing employees
  • Identify service offerings and implement effective operational strategies
  • Perform regular performance evaluations
  • Maintain and organize inventory effectively
  • Address and resolve customer inquiries and issues
  • Deliver exceptional customer service
  • Plan, direct, and assess daily operations
Work Environment
  • Fast-paced and dynamic atmosphere
  • Ability to work under pressure
  • Manage tight deadlines
  • Engage in repetitive tasks
Additional Information
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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