Restaurant Operations Supervisor

2 months ago


Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
Position Overview

The Assistant Manager at A&W Restaurant Gravenhurst plays a crucial role in overseeing the daily operations of our dining establishment. This position requires a blend of leadership, organization, and customer service skills to ensure a high-quality experience for our patrons.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 to 3 years in a similar role
Key Responsibilities
  • Assess and enhance daily operational procedures
  • Supervise and evaluate staff performance
  • Organize and plan daily activities
  • Recruit and onboard new team members
  • Establish staff work schedules
  • Provide training and development for staff
  • Determine service offerings and implement operational protocols
  • Conduct performance evaluations
  • Manage inventory and supplies
  • Address and resolve customer inquiries and concerns
  • Deliver exceptional customer service
  • Oversee and assess daily operations
Work Environment
  • Fast-paced atmosphere
  • Ability to work under pressure
  • Meet tight deadlines
  • Perform repetitive tasks
Additional Information
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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