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Restaurant Operations Manager

2 months ago


Gravenhurst, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Restaurant Supervisor to join our team at Tim Hortons. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including supervising staff, managing inventory, and maintaining high standards of quality and customer service.

Key Responsibilities
  • Staff Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Address customer complaints or concerns
  • Inventory Management
    • Requisition food and kitchen supplies
    • Estimate ingredient and supplies required for meal preparation
    • Maintain records of stock, repairs, sales, and wastage
  • Quality Control
    • Ensure that food and service meet quality control standards
    • Establish methods to meet work schedules
  • Reporting and Administration
    • Prepare and submit reports
Work Environment

As a Restaurant Supervisor at Tim Hortons, you will work in a fast-paced environment with a focus on customer satisfaction and quality service. You will be required to stand for extended periods, walk, and work under pressure.

Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week