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Restaurant Operations Supervisor

2 months ago

Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
Position Overview

The Assistant Manager at A&W Restaurant Gravenhurst plays a crucial role in ensuring the smooth operation of our dining establishment. This position requires a dedicated individual who can manage daily activities effectively while maintaining high standards of service.

Key Responsibilities
  • Operational Evaluation: Assess daily operations to ensure efficiency and quality.
  • Staff Oversight: Monitor and evaluate staff performance to foster a productive work environment.
  • Daily Planning: Organize and coordinate daily activities to meet operational goals.
  • Recruitment: Identify and hire qualified staff to enhance team capabilities.
  • Scheduling: Create and manage staff work schedules to ensure adequate coverage.
  • Training: Provide training and development opportunities for staff to improve service delivery.
  • Service Implementation: Determine and implement the types of services offered to customers.
  • Performance Reviews: Conduct regular performance evaluations to recognize achievements and address areas for improvement.
  • Inventory Management: Organize and maintain inventory to ensure availability of supplies.
  • Customer Relations: Address customer complaints and concerns promptly to enhance satisfaction.
  • Customer Service: Deliver exceptional service to all patrons.
  • Operational Control: Plan, direct, and evaluate daily operations to meet business objectives.
Work Environment

This role is set in a fast-paced environment that requires the ability to work under pressure and meet tight deadlines. The tasks may involve repetitive actions, and adaptability is essential.

Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 to 3 years in a similar role.
Employment Details
  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 40 hours per week