Lead Product Manager for Application Solutions

3 weeks ago

Newmarket, Ontario, Canada League Full time

Position Overview

At League, we empower our clients to deliver highly engaging and personalized health experiences. The Senior Product Manager for Applications and Solutions (A&S) plays a crucial role in shaping the long-term strategy and roadmap for our complex applications. This position involves direct interaction with clients, ensuring a comprehensive understanding of their needs and priorities, facilitating smooth implementations, and delivering exceptional features.

In this capacity, you will engage with one or multiple clients, adapting to their evolving needs as League expands. You will leverage the extensive capabilities of the League platform, collaborating with design, engineering, and strategy teams to create cohesive and engaging solutions that promote healthier lifestyles.

You will also monitor client metrics to assess solution effectiveness and contribute to organizational product reviews, sharing your insights on the developments made by other product managers.

Key Responsibilities:

Oversee the roadmap for various A&S clients, identifying opportunities for new capabilities or enhancements to existing features. Cultivate client relationships by educating them on League solutions and advocating for their vision and needs within the organization. Conduct product discovery sessions, gather product requirements, and solicit feedback from engineering to define strategic and compelling solutions. Act as a subject matter expert on the capabilities of the League platform. Proactively manage and prioritize the enhancement backlog. Track engagement with the applications under your management, identifying opportunities to create additional value and exceed objectives. Communicate effectively, clearly articulating trade-offs to both internal and external stakeholders. Define requirements and value propositions for custom features and complex capability deployments. Monitor application performance, identifying opportunities for increased value and goal achievement. Collaborate with Customer Success to serve as the primary Product Management contact for our clients.

Qualifications:

Minimum of 5 years of experience in Product Management. Experience in digital healthcare, particularly within the Payer market, is essential. Exceptional client management skills, ensuring accurate requirement capture, clear communication, and strong relationship development. Proficient in balancing client requests with organizational objectives. Expertise in feature solutioning, including gathering feedback from internal stakeholders. Experience working with large engineering teams, including system integrators. Familiarity with platform companies or platform implementation is preferred. Agile methodology expertise. Commitment to refining feedback loops regarding product development (e.g., frequent releases, early feedback, customer engagement, Minimal Marketable Product). Proven experience with large corporate clients and effective communication with corporate leaders. Strong communication, presentation, interpersonal, and analytical skills. Demonstrated problem-solving abilities and business acumen. Capacity to quickly learn and adapt in areas with limited prior experience. Ability to thrive in a fast-paced environment with shifting priorities.

Security Responsibilities:

Adherence to Information Security Policies. Compliance with League's secure coding practices. Accountability for executing League's policies and procedures. Prompt notification to HR, Legal, Compliance, and Security regarding any incidents, breaches, or policy violations.

Compensation Information:

The compensation range for this full-time position is specific to Canada and does not include bonuses, equity, or benefits. This range reflects the minimum and maximum target for base salaries across all Canadian locations, determined by job-related skills and experience.

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