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Lead Strategist for Customer Solutions

2 months ago

Newmarket, Ontario, Canada League Full time

Senior Manager, Customer Strategy

League is seeking a Senior Manager, Customer Strategy to spearhead the development of strategic business initiatives aimed at enhancing the operational and commercial performance of our Platform Customers. As an integral member of the Customer Strategy division, your focus will encompass key solution domains such as health, care, benefits, and member engagement. Reporting directly to the AVP of Customer Strategy, you will work collaboratively with fellow team members to facilitate digital health and wellness transformations for our platform clientele.

Key Responsibilities:

  • Serve as the primary business representative from League for designated solution domains within specific Platform Customer accounts.
  • Lead the identification and definition of business requirements for product offerings.
  • Assist in the ideation of future roadmaps in partnership with product and engineering teams.
  • Collaborate with program management stakeholders to ensure timely launches of new solutions.
  • Encourage cross-functional teamwork across League departments.

Qualifications:

  • A minimum of 6 years of professional experience in management consulting and technology.
  • Proven experience in creating digital health applications for significant payors, healthcare providers, or pharmacy retailers.
  • Experience collaborating with Fortune 500 companies.
  • Demonstrated ability to manage large-scale and intricate programs.
  • Preferred experience in startup or growth-stage technology environments.
  • Experience in digital transformation and product strategy is advantageous.

About League:

League stands at the forefront of digital health solutions, providing a Platform as a Service model that empowers our clients to implement innovative consumer and patient engagement strategies. We are committed to driving progress and transformation within the healthcare sector.