Senior Application Product Manager

2 months ago

Newmarket, Ontario, Canada League Full time

About the Role

League's platform empowers our customers to deliver highly engaging and personalized health experiences to their users. As a Senior Application Product Manager, you will play a crucial role in defining the long-term strategy and roadmaps of some of the most complex applications powered by League.

Your Key Responsibilities

  • Build and maintain strong relationships with client leaders and fellow product managers to ensure a deep understanding of their priorities and deliver features that meet their needs.
  • Develop and execute product solutions that leverage the broad range of capabilities in the League platform, partnering with design, engineering, strategy, and product peers to ensure solutions are engaging, cohesive, and effective.
  • Manage the roadmap for various applications, identifying opportunities to create new capabilities or optimize existing ones.
  • Develop client relationships through offering, educating, and delivering League solutions, understanding and promoting the client's vision and needs within League.
  • Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling.
  • Serve as a subject matter expert on the League platform capabilities.
  • Proactively manage and prioritize the backlog of enhancements.
  • Monitor engagement with the applications you are managing and identify opportunities to create value and exceed goals.
  • Communicate effectively and clearly articulate trade-offs to internal and external leadership.
  • Define requirements and value proposition of custom features and complex capability deployments.
  • Partner with Customer Success to be the primary product management point of contact with our customers.

About You

  • 5+ years of product management experience.
  • Digital healthcare experience, with experience in the payer market required.
  • Exceptional client management skills, ensuring requirements are accurately captured, communication is clear, and relationships are developed.
  • Expert at balancing client requests with organizational goals.
  • Expert-level feature solutioning, including soliciting internal stakeholder feedback.
  • Experience working with large engineering teams, including system integrators.
  • Experience working at a platform company or on the implementation of platforms.
  • Agile expertise.
  • Belief in tightening every feedback loop regarding the product.
  • Experience working with large corporate clients and communicating with corporate leaders.
  • Strong client management skills, ensuring requirements are accurately captured, communication is clear, and expectations are properly managed.
  • Excellent communication, presentation, interpersonal, and analytical skills.
  • Demonstrated problem-solving skills and business acumen.
  • Ability to quickly learn and gain proficiency in areas with limited experience.
  • Thrives in a fast-paced environment where priorities rapidly shift and needs often compete.

Security-Related Responsibilities

  • Compliance with information security policies.
  • Compliance with League's secure coding practices.
  • Responsibility and accountability for executing League's policies and procedures.
  • Notification of HR, Legal, Compliance, and Security of any incidents, breaches, or policy violations.

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