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Lead Strategist for Customer Solutions

2 months ago

Newmarket, Ontario, Canada League Full time

Senior Manager, Customer Strategy

League is seeking a Senior Manager, Customer Strategy to spearhead the development of innovative business strategies and solutions aimed at enhancing the operational and commercial success of our Platform Customers. As an integral member of the Customer Strategy team, your focus will encompass specific solution domains such as health, care, benefits, or member engagement. Reporting directly to the AVP of Customer Strategy, you will collaborate closely with fellow team members to facilitate digital health and wellness transformation for our platform clientele.

Key Responsibilities:

  • Serve as the primary business lead from League for designated solution areas within a specific Platform Customer account.
  • Lead the identification and definition of business requirements for product solutions.
  • Assist in future roadmap ideation in partnership with product and engineering teams.
  • Collaborate with program management stakeholders to ensure timely launches of new solutions.
  • Encourage cross-functional collaboration across various League teams.

Qualifications:

  • A minimum of 6 years of experience in management consulting and technology.
  • Proven experience in developing digital health applications for major payors, healthcare providers, or pharmacy retailers.
  • Experience working with Fortune 500 companies.
  • Demonstrated ability to manage large and complex programs.
  • Experience in startup or growth-stage technology environments is preferred.
  • Experience in digital transformation and product strategy is a plus.

About League:

League stands as a premier provider of digital health solutions, delivering a Platform as a Service business model that empowers our clients to implement innovative consumer and patient engagement strategies. We are committed to driving innovation and transformation within the healthcare sector.