Customer Service Specialist

2 weeks ago


Charlottetown, Prince Edward Island, Canada Parkland Corporation Full time

About Parkland Corporation

Parkland Corporation is a leading convenience store and fuel retailer operating across Canada, the United States, and the Caribbean. We are committed to providing exceptional customer service and creating a positive experience for our customers at every touchpoint.

Customer Service Specialist

We are seeking a dedicated and enthusiastic Customer Service Specialist to join our team. In this role, you will be responsible for assisting customers with their inquiries, resolving issues, and providing exceptional service across multiple channels.

Responsibilities
  • Manage customer accounts by recording and maintaining accurate information
  • Handle a high volume of customer inquiries promptly and professionally, ensuring customer satisfaction
  • Gather relevant information to effectively address customer needs and resolve issues
  • Collaborate with internal departments to ensure seamless service delivery
  • Contribute to revenue growth through inside sales initiatives
  • Perform credit verifications and process transactions accurately
  • Maintain detailed records of customer interactions and transactions Requirements
    • Excellent interpersonal skills with a strong focus on customer service
    • Effective communication and listening skills, both written and verbal
    • Proficiency in relevant computer applications, including office suites and CRM systems
    • Strong attention to detail and accuracy
    • Problem-solving and decision-making abilities
    • Ability to multitask and prioritize effectively
    • Self-motivated and adaptable to changing priorities Benefits

Parkland Corporation offers a competitive benefits package, including:

  • Comprehensive health and dental coverage
  • Paid time off and holidays
  • Employee discounts on fuel and merchandise
  • Opportunities for professional development and growth

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • Charlottetown, Prince Edward Island, Canada Circle K Full time

    Become a Customer Support SpecialistAs a Customer Support Specialist, you will have the chance to:Enjoy flexible working hoursBe part of a reputable and stable organizationAccess opportunities for rapid career growthExperience a variety of tasksReceive weekly compensationBenefit from additional pay for night shiftsEnjoy employee discountsParticipate in a...


  • Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

    Become a Part of Our Customer Support TeamA Customer Support Specialist plays a crucial role in assisting clients via phone to diagnose and resolve technical challenges related to their products and services. We provide extensive training and continuous support to ensure your success in this position. Our focus is on nurturing future leaders and equipping...


  • Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

    Career OverviewAs a Technical Support Specialist at Advantage Communications, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to receive and respond to inbound customer inquiries, providing timely and accurate solutions to technical issues related to our products and services.Key...


  • Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

    Career OverviewAs a Technical Support Specialist at Advantage Communications, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to receive and respond to inbound customer inquiries, providing timely and accurate solutions to technical issues related to our products and services.Key...


  • Charlottetown, Prince Edward Island, Canada COWS Full time

    Job Summary:This is an exciting opportunity to join the COWS team as a Retail Sales Person. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our retail store.Key Responsibilities:Provide COWS World Class Service to our customers, ensuring they receive a personalized and...


  • Charlottetown, Prince Edward Island, Canada COWS Full time

    Job Summary:This is an exciting opportunity to join the COWS team as a Retail Sales Person. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our retail store.Key Responsibilities:Provide COWS World Class Service to our customers, ensuring they receive a personalized and...


  • Charlottetown, Prince Edward Island, Canada Palmer Automotive & Truck CenterPalmer Parts & Equipment Full time

    Automotive Parts Sales SpecialistPalmer Automotive & Truck Center is looking for a dedicated Automotive Parts Sales Specialist to enhance our team. This role is essential in delivering outstanding customer service within a dynamic retail environment focused on automotive parts and supplies.Key Qualifications:Education: Completion of a college or CEGEP...


  • Charlottetown, Prince Edward Island, Canada Purolator Inc Full time

    Posting Number: 65241 Hours of Work: Monday to Friday 3:00pm to 7:30pmJob Code: 254Bargaining Unit: Yes Company Overview As a premier provider of integrated freight, package, and logistics solutions in Canada, we have been dedicated to fulfilling commitments for over six decades. Our success is driven by our exceptional team, and we believe that the journey...


  • Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

    Opportunity for a Bilingual Customer Support SpecialistWe are seeking dedicated individuals who are fluent in both French and English to enhance our customer service team. In this role, you will assist clients in addressing product and service inquiries through inbound communication channels. Continuous training and resources will be available to ensure your...


  • Charlottetown, Prince Edward Island, Canada Island Beach Company Full time

    About Island Beach CompanyWe are a dynamic retail company seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.Key...


  • Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

    Exciting Opportunity for a Bilingual Customer Support SpecialistWe are seeking dedicated individuals who are fluent in both French and English to provide outstanding support to our customers. In this role, you will be responsible for assisting clients with various product and service inquiries through inbound communication channels. Comprehensive training...


  • Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

    Become a Bilingual Customer Support SpecialistThis is an excellent opportunity for individuals proficient in both French and English. In this role, you will be responsible for assisting clients in addressing product and service inquiries through incoming calls. We provide continuous training and resources to ensure your success in this position. Elevate your...


  • Charlottetown, Prince Edward Island, Canada Dexterra Group Full time

    Job Overview WHAT DOES THIS ROLE ENTAIL? At Dexterra Group, we are dedicated to delivering outstanding customer experiences that elevate our clients' reputation. Driven by a team of enthusiastic individuals, we unite the right talents to transform challenges into innovative solutions. As a Culinary Service Specialist, reporting directly to the Head...


  • Charlottetown, Prince Edward Island, Canada Dexterra Group Full time

    Job Overview WHAT DOES THIS ROLE ENTAIL? At Dexterra Group, we are dedicated to delivering outstanding customer experiences that elevate our clients' reputations. Driven by a team of enthusiastic professionals, we unite the right individuals with the necessary expertise to transform challenges into innovative solutions. As a Culinary Service...


  • Charlottetown, Prince Edward Island, Canada Palmer Automotive & Truck CenterPalmer Parts & Equipment Full time

    Automotive Parts Sales ConsultantWe are looking for a dedicated Automotive Parts Sales Consultant to enhance our team. This is a full-time role centered on delivering outstanding customer service within a dynamic retail environment.Key Qualifications:Education: Completion of a college program or equivalent certification, ideally lasting 1 to 2...


  • Charlottetown, Prince Edward Island, Canada Quiznos Subs Full time

    Job SummaryWe are seeking a Food Service Attendant to join our team at Quiznos Subs. As a Food Service Attendant, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Greet customers, take orders, and serve food and beverages in a friendly and efficient...


  • Charlottetown, Prince Edward Island, Canada Quiznos Subs Full time

    Job SummaryWe are seeking a Food Service Attendant to join our team at Quiznos Subs. As a Food Service Attendant, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Greet customers, take orders, and serve food and beverages in a friendly and efficient...


  • Charlottetown, Prince Edward Island, Canada Dexterra Full time

    POSITION OVERVIEWAt Dexterra, we are dedicated to delivering outstanding customer experiences that enhance our clients' reputations. Our team is driven by a passion for excellence, uniting skilled individuals to transform challenges into innovative solutions.As a Culinary Service Specialist, you will report directly to the Chef and engage in a variety of...


  • Charlottetown, Prince Edward Island, Canada Dexterra Full time

    POSITION OVERVIEWAt Dexterra, we pride ourselves on delivering outstanding customer experiences that elevate our clients' reputations. Our dedicated team members are the driving force behind our success, working collaboratively to transform challenges into innovative solutions.As a Culinary Service Specialist, you will report directly to the Chef and engage...


  • Charlottetown, Prince Edward Island, Canada Dexterra Full time

    Company Overview WHO ARE WE? Dexterra Group is a rapidly expanding, financially robust, publicly traded organization (TSX:DXT). We maintain a comprehensive presence throughout North America, offering numerous full-time and part-time roles at any given moment. Our goal is to provide our employees with more than just a position – we deliver rewarding...