Customer Service Specialist

7 days ago


Charlottetown, Prince Edward Island, Canada Island Beach Company Full time
About Island Beach Company

We are a dynamic retail company seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities
  • Customer Service
    • Provide excellent customer service to ensure customer satisfaction and loyalty
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Product Knowledge
    • Develop and maintain a high level of product knowledge to effectively communicate with customers
    • Stay up-to-date on new products, promotions, and sales
  • Sales and Merchandising
    • Meet or exceed sales targets through effective sales techniques and product recommendations
    • Maintain a visually appealing store environment through effective merchandising and display techniques
  • Operations
    • Operate cash register and process transactions accurately and efficiently
    • Maintain a clean and organized store environment
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to less than 7 months of retail sales experience
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system
Preferred Qualifications
  • Art or Fashion Design Experience
    • Experience in women's, children's, or men's clothing
  • Security and Safety
    • Ability to pass a background check
  • Transportation/Travel Information
    • Own transportation
  • Work Conditions and Physical Capabilities
    • Ability to work in a fast-paced environment
    • Ability to stand for extended periods
    • Ability to lift up to 13.5 kg (30 lbs)
  • Personal Suitability
    • Adaptability
    • Energetic
    • Goal-oriented
    • Outgoing
    • Time management
    • Dependability
    • Flexibility
    • Organized
    • Team player
    • Excellent oral communication
What We Offer
  • Financial Benefits
    • Bonus
  • Other Benefits
    • Other benefits
    • Seasonal work term
    • English language
    • 10 to 40 hours per week


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