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Customer Support Specialist

2 months ago

Charlottetown, Prince Edward Island, Canada Advantage Communications Full time

Become a Part of Our Customer Support Team

A Customer Support Specialist plays a crucial role in assisting clients via phone to diagnose and resolve technical challenges related to their products and services. We provide extensive training and continuous support to ensure your success in this position. Our focus is on nurturing future leaders and equipping you with the essential tools and resources for professional development.

  • Provide outstanding customer service
  • Meet and surpass performance objectives
  • Build rapport with clients through effective communication
  • Document customer interactions accurately
  • Deliver prompt solutions to customer queries
  • Manage technical support calls with professionalism

Advantages of Joining Our Team:

  • Generous paid time off
  • Comprehensive medical, dental, and vision plans
  • Support through Employee Assistance Programs
  • Career advancement opportunities

Qualifications:

  • Authorization to work in Canada is required
  • Must be at least 18 years old
  • High school diploma or equivalent is necessary
  • Excellent communication abilities
  • Prior experience in technical support or call center roles is preferred

Compensation:

  • $13.70 per hour for full-time employment

Work Arrangement:

  • Remote work position

We invite you to explore this opportunity to be part of our expanding team.