Medical Office Coordinator

5 days ago

Port Coquitlam, British Columbia, Canada FJV Enterprise Inc Full time
About the Role

FJV Enterprise Inc is seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team. As a Medical Administrative Assistant, you will play a critical role in ensuring the smooth operation of our veterinary clinic.

Key Responsibilities
  • Coordinate Patient Flow: Manage the flow of information and coordinate patient appointments, ensuring timely and efficient service.
  • Interview Patients: Conduct thorough interviews with patients to obtain accurate case histories and provide exceptional customer service.
  • Administrative Support: Provide administrative support to our veterinary team, including opening and distributing mail, scheduling appointments, and maintaining accurate records.
  • Insurance and Claims: Process insurance claims and other paperwork with precision and attention to detail.
  • Office Management: Maintain a well-organized filing system, order supplies, and manage inventory to ensure a seamless work environment.
  • Medical Records: Initiate and maintain confidential medical files and records, ensuring compliance with regulatory requirements.
  • Data Entry: Accurately enter and format medical reports and correspondence, as well as prepare spreadsheets and documents for review.
  • Customer Service: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
Work Environment

FJV Enterprise Inc offers a fast-paced and dynamic work environment, requiring strong attention to detail and excellent organizational skills. As a Medical Administrative Assistant, you will work closely with our veterinary team to provide exceptional patient care and support.

Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work Setting: Veterinary clinic
  • Work Language: English
  • Hours: 40 hours per week

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