Food Service Operations Manager

1 month ago


Gravenhurst, Ontario, Canada Pizza Pizza Full time
Position Overview

The Food Service Operations Manager is responsible for overseeing the daily functions of our restaurant, ensuring a high standard of service and customer satisfaction.

Qualifications
  • Education: College/CEGEP
  • Experience: 2 to 3 years in a similar role or equivalent experience
Key Responsibilities
  • Define the types of services to be provided and establish operational protocols.
  • Conduct regular performance evaluations of staff.
  • Manage and organize inventory effectively.
  • Ensure compliance with health and safety standards.
  • Negotiate contracts with suppliers for food and necessary supplies.
  • Engage with clients regarding catering services and facility usage.
  • Contribute to the development and execution of marketing strategies.
  • Address and resolve customer complaints and concerns promptly.
  • Plan, organize, direct, control, and assess daily operations.
Technical Skills
  • Proficient in MS Office applications.
Work Environment
  • Fast-paced setting with tight deadlines.
  • Requires strong attention to detail.
Personal Attributes
  • Dependable and accurate.
  • Client-focused with excellent interpersonal skills.
  • Strong verbal and written communication abilities.
  • Flexible and organized.
  • Reliable team player.
Diversity and Inclusion
  • Provides training to foster a welcoming environment for newcomers and refugees.
  • Offers cultural competency training to support Indigenous employees.
Employment Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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